This Privacy Policy explains what personal information superlg collects from Filipino players, how we use it, and the steps we take to keep it secure. By registering or using the platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
A plain-language breakdown of the datasuperlg collects from every registered player in the Philippines.
When you register on superlg, we collect your name, date of birth, email address, and a username of your choice. This information is required to create and verify your account, ensure you meet the minimum age requirement of 18 years, and personalise your experience on the platform. We do not collect more personal details than are necessary for account management and regulatory compliance. All registration data is stored securely and is never sold to third parties. You can update most of your account details at any time by logging in to your profile.
To process deposits and withdrawals in Philippine pesos, we collect transaction details such as the payment method used, transaction reference numbers, and deposit amounts. We do not store full card numbers or sensitive banking credentials on our servers. Payment processing is handled through secure, encrypted channels that meet industry-standard security requirements. Transaction records are retained for the period required by applicable Philippine financial regulations. If you have questions about a specific transaction, our support team can assist you through the contact details provided on this page.
When you access the platform from your mobile device or browser, we automatically collect technical information such as your device type, operating system, browser version, IP address, and pages visited. This data helps us optimise the mobile experience for Filipino players, diagnose technical issues, and improve platform performance. We do not use this information to build advertising profiles or share it with third-party marketing networks. Usage data is analysed in aggregate form to understand how players interact with the game lobby, betting features, and deposit flows. You can review our cookie practices in the section below.
If you contact our support team by email or through the platform, we retain a record of that communication to help resolve your query and improve our service quality. These records include the content of your message, the date and time it was sent, and any follow-up correspondence. Support records are accessible only to authorised staff members and are not shared externally. We may use anonymised support data to identify common issues and improve our FAQ resources. Records are kept for a reasonable period and then securely deleted in line with our data retention schedule.
We may infer your general location from your IP address to confirm that you are accessing the platform from the Philippines and to comply with applicable jurisdictional requirements. We do not collect precise GPS coordinates or track your physical movements. Location signals are used solely for compliance and fraud prevention purposes and are not shared with advertisers. If our systems detect access from a restricted jurisdiction, your account may be temporarily limited pending verification. Players who believe their location has been incorrectly identified can contact support to resolve the matter promptly.
We use essential cookies to keep you logged in, remember your preferences, and maintain the security of your session while you use the platform. These cookies are strictly necessary for the platform to function correctly and cannot be disabled without affecting your ability to log in or place bets. We do not use third-party advertising cookies or cross-site tracking technologies. Session data is cleared when you log out or close your browser, depending on your device settings. If you have concerns about cookies, most modern mobile browsers allow you to manage or clear them through the browser settings menu.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and used, the right to access a copy of the data we hold about you, and the right to request corrections if any information is inaccurate. You also have the right to object to certain types of processing and, in some circumstances, to request that your data be deleted. superlg is committed to honouring these rights in a timely and transparent manner. If you wish to exercise any of these rights, please send a written request to our support email address listed in the footer of this page, and we will respond within the timeframe required by applicable law.
We may share your personal data with third parties only in limited circumstances: when required by Philippine law or a valid court order, when necessary to process your payments through our authorised payment partners, or when you have given us explicit consent to do so. We do not sell, rent, or trade your personal information to any marketing company or data broker. All third-party service providers who handle your data on our behalf are contractually required to maintain the same level of data protection that we apply internally. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant Philippine authorities as required by law. You can find more information about your account rights on our FAQ page or review our Terms and Conditions for the full scope of your agreement with superlg.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you. If you choose to close your account, please contact our support team and we will guide you through the process. Closing your account does not automatically erase all records immediately, as some data must be retained for regulatory and audit purposes. We will always be transparent about what data we keep and for how long upon request.
superlg may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updates to Philippine data protection regulations. When we make material changes, we will post the revised policy on this page with an updated effective date, and where practicable, we will notify registered players through an on-site notice or email. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any revised terms, you should stop using the platform and contact us to discuss your options.
If you have any questions about this Privacy Policy or about how your personal data is handled, you are welcome to reach out to our support team at the email address shown in the footer below. We aim to respond to all privacy-related enquiries within a reasonable timeframe and in plain Philippine English so that every player fully understands our answer. For broader questions about your account, betting rules, or deposit processes, our FAQ page covers the most common topics in detail. Players who want to understand their full rights and obligations on the platform should also read our Terms and Conditions. We are here to make sure your experience on superlg is safe, fair, and transparent from the moment you register.
Registration is free, deposits are in Philippine pesos, and your data is handled with care. Join Filipino players already enjoying sports betting and casino-style games on superlg.